{"id":4289,"date":"2024-09-30T01:54:52","date_gmt":"2024-09-30T01:54:52","guid":{"rendered":"https:\/\/edu.dtsoft.vn\/khohoclieu\/?p=4289"},"modified":"2024-09-30T01:58:52","modified_gmt":"2024-09-30T01:58:52","slug":"tat-tan-tat-ve-ky-nang-dat-cau-hoi-trong-giao-tiep","status":"publish","type":"post","link":"https:\/\/edu.dtsoft.vn\/khohoclieu\/tat-tan-tat-ve-ky-nang-dat-cau-hoi-trong-giao-tiep\/","title":{"rendered":"T\u1ea5t t\u1ea7n t\u1eadt v\u1ec1 k\u1ef9 n\u0103ng \u0111\u1eb7t c\u00e2u h\u1ecfi trong giao ti\u1ebfp"},"content":{"rendered":"

Th\u1ebf n\u00e0o l\u00e0 k\u1ef9 n\u0103ng \u0111\u1eb7t c\u00e2u h\u1ecfi?<\/strong><\/h2>\n

K\u1ef9 n\u0103ng \u0111\u1eb7t c\u00e2u h\u1ecfi l\u00e0 c\u00e1ch b\u1ea1n ch\u1ee7 \u0111\u1ed9ng \u0111\u01b0a ra nh\u1eefng c\u00e2u h\u1ecfi nh\u1eb1m m\u1ee5c \u0111\u00edch thu th\u1eadp th\u00f4ng tin, b\u00e0y t\u1ecf s\u1ef1 quan t\u00e2m t\u1edbi ch\u1ee7 \u0111\u1ec1 n\u00e0o \u0111\u00f3 \u0111ang \u0111\u01b0\u1ee3c nh\u1eafc t\u1edbi. \u0110\u00f4i khi ch\u00fang \u0111\u01a1n gi\u1ea3n ch\u1ec9 \u0111\u1ec3 duy tr\u00ec cu\u1ed9c n\u00f3i chuy\u1ec7n.<\/p>\n

\"ky-nang-dat-cau-hoi-trong-giao-tiep-1\"
K\u1ef9 n\u0103ng \u0111\u1eb7t c\u00e2u h\u1ecfi trong giao ti\u1ebfp \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng \u0111\u1ed1i v\u1edbi ch\u1eb7ng \u0111\u01b0\u1eddng s\u1ef1 nghi\u1ec7p m\u1ed7i ng\u01b0\u1eddi<\/i><\/figcaption><\/figure>\n

Th\u1ef1c t\u1ebf m\u1ed7i ng\u00e0y ch\u00fang ta s\u1eed d\u1ee5ng h\u00e0ng tr\u0103m c\u00e2u h\u1ecfi. H\u1ecfi ng\u01b0\u1eddi kh\u00e1c c\u0169ng nhi\u1ec1u m\u00e0 t\u1ef1 h\u1ecfi ch\u00ednh b\u1ea3n th\u00e2n c\u0169ng kh\u00f4ng \u00edt. Nh\u01b0ng \u0111\u00f4i khi ta kh\u00f4ng \u00fd th\u1ee9c \u0111\u01b0\u1ee3c b\u0103n kho\u0103n \u1ea5y \u0111\u1eb7t ra c\u00f3 t\u00e1c d\u1ee5ng g\u00ec, n\u00ean s\u1eed d\u1ee5ng trong tr\u01b0\u1eddng h\u1ee3p n\u00e0o.<\/p>\n

Xem th\u00eam:\u00a0<\/i>Ngh\u1ec7 thu\u1eadt giao ti\u1ebfp n\u01a1i c\u00f4ng s\u1edf – b\u01b0\u1edbc \u0111\u1ec7m th\u00e0nh c\u00f4ng<\/u><\/i><\/a><\/p><\/blockquote>\n

Nh\u01b0 di\u1ec5n gi\u1ea3 ng\u01b0\u1eddi M\u1ef9 Tony Robbins t\u1eebng n\u00f3i: \u201cC\u00e1c c\u00e2u h\u1ecfi mang \u0111\u1ebfn cho ta ch\u00eca kh\u00f3a m\u1edf ra ti\u1ec1m n\u0103ng kh\u00f4ng gi\u1edbi h\u1ea1n c\u1ee7a m\u00ecnh\u201d.\u00a0<\/i>L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 h\u1ecfi \u0111\u00fang tr\u1ecdng t\u00e2m l\u1ea1i l\u00e0 v\u1ea5n \u0111\u1ec1 c\u1ea7n nghi\u00ean c\u1ee9u s\u00e2u. Mu\u1ed1n \u0111\u1eb7t c\u00e2u h\u1ecfi hi\u1ec7u qu\u1ea3 ch\u00fang ta c\u1ea7n tr\u1ea3i qua qu\u00e1 tr\u00ecnh ti\u1ebfp x\u00fac, h\u1ecdc t\u1eadp, trau d\u1ed3i.<\/p>\n

L\u1ee3i \u00edch c\u1ee7a vi\u1ec7c r\u00e8n luy\u1ec7n k\u1ef9 n\u0103ng \u0111\u1eb7t c\u00e2u h\u1ecfi<\/strong><\/h2>\n

K\u1ef9 n\u0103ng \u0111\u1eb7t c\u00e2u h\u1ecfi quan tr\u1ecdng c\u1ea3 trong c\u00f4ng vi\u1ec7c l\u1eabn cu\u1ed9c s\u1ed1ng h\u00e0ng ng\u00e0y. V\u00ec qua \u0111\u00f3 ch\u00fang ta n\u1eafm b\u1eaft, hi\u1ec3u h\u01a1n v\u1ec1 s\u1ef1 vi\u1ec7n c\u0169ng nh\u01b0 \u00fd ki\u1ebfn c\u1ee7a ng\u01b0\u1eddi kh\u00e1c. Ngo\u00e0i ra, k\u1ef9 n\u0103ng n\u00e0y c\u00f2n mang \u0111\u1ebfn nhi\u1ec1u l\u1ee3i \u00edch nh\u01b0:<\/p>\n

\"ky-nang-dat-cau-hoi-trong-giao-tiep-2\"
Giao ti\u1ebfp hi\u1ec7u qu\u1ea3 gi\u00fap ch\u00fang ta n\u1eafm b\u1eaft th\u00f4ng tin t\u1ed1t h\u01a1n<\/i><\/figcaption><\/figure>\n
    \n
  • T\u1ea1o d\u1ef1ng m\u1ed1i quan h\u1ec7: \u0110\u1eb7t c\u00e2u h\u1ecfi \u0111\u00fang l\u00fac, \u0111\u00fang ng\u01b0\u1eddi l\u00e0 c\u00e1ch b\u1ea1n th\u1ec3 hi\u1ec7n s\u1ef1 quan t\u00e2m, t\u00f4n tr\u1ecdng t\u1edbi ng\u01b0\u1eddi \u0111\u1ed1i di\u1ec7n. Nh\u1edd v\u1eady m\u1ed1i quan h\u1ec7 tr\u1edf n\u00ean b\u1ec1n ch\u1eb7t, kh\u0103ng kh\u00edt h\u01a1n.<\/li>\n
  • Hi\u1ec3u r\u00f5 \u00fd ki\u1ebfn c\u1ee7a ng\u01b0\u1eddi kh\u00e1c: B\u1eb1ng c\u00e1ch \u0111\u1eb7t ra c\u00e1c b\u0103n kho\u0103n, b\u1ea1n c\u00f3 th\u1ec3 hi\u1ec3u h\u01a1n v\u1ec1 quan \u0111i\u1ec3m, t\u01b0 duy, suy ngh\u0129 c\u1ee7a \u0111\u1ed3ng nghi\u1ec7p, c\u1ea5p tr\u00ean, b\u1ea1n b\u00e8 v\u1ec1 m\u1ed9t v\u1ea5n \u0111\u1ec1 c\u1ee5 th\u1ec3.<\/li>\n
  • Chia s\u1ebb th\u00f4ng tin: Qua c\u00e2u tr\u1ea3 l\u1eddi b\u1ea1n s\u1ebd n\u1eafm b\u1eaft th\u00eam nhi\u1ec1u th\u00f4ng tin, n\u00e2ng cao c\u01a1 h\u1ed9i h\u1ecdc h\u1ecfi, ti\u1ebfp thu ki\u1ebfn th\u1ee9c m\u1edbi.<\/li>\n
  • Gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1: V\u1edbi nh\u1eefng \u0111i\u1ec1u b\u1ea1n bi\u1ebft c\u00f3 th\u1ec3 s\u1ebd gi\u00fap ng\u01b0\u1eddi \u0111\u1ed1i di\u1ec7n t\u00ecm ra gi\u1ea3i ph\u00e1p, h\u01b0\u1edbng d\u1eabn h\u1ecd x\u1eed l\u00fd c\u00e1c kh\u00fac m\u1eafc g\u1eb7p ph\u1ea3i.<\/li>\n
  • X\u00e2y d\u1ef1ng t\u1ea7m nh\u00ecn: C\u00e1c c\u00e2u h\u1ecfi chuy\u00ean s\u00e2u mang \u0111\u1ebfn c\u00e1i nh\u00ecn t\u1ed5ng quan v\u1ec1 v\u1ea5n \u0111\u1ec1, t\u00ecnh h\u00ecnh th\u1ef1c ti\u1ec5n, t\u1eeb \u0111\u00f3 \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh \u0111\u00fang \u0111\u1eafn.<\/li>\n<\/ul>\n

    T\u1ee5c ng\u1eef Vi\u1ec7t Nam c\u00f3 c\u00e2u: \u201cMu\u1ed1n bi\u1ebft ph\u1ea3i h\u1ecfi, mu\u1ed1n gi\u1ecfi ph\u1ea3i h\u1ecdc\u201d.\u00a0<\/i>V\u1eady n\u00ean\u00a0k\u1ef9 n\u0103ng \u0111\u1eb7t c\u00e2u h\u1ecfi trong giao ti\u1ebfp\u00a0<\/strong>ch\u01b0a bao gi\u1edd th\u1eeba. Nh\u01b0ng ch\u00fang ta c\u1ea7n kh\u00e9o l\u00e9o \u0111\u1ec3 kh\u00f4ng g\u00e2y m\u1ea5t l\u00f2ng, khi\u1ebfn ng\u01b0\u1eddi \u0111\u01b0\u1ee3c h\u1ecfi kh\u00f3 ch\u1ecbu.<\/p>\n

    4 nguy\u00ean t\u1eafc \u0111\u1eb7t c\u00e2u h\u1ecfi trong giao ti\u1ebfp c\u1ea7n nh\u1edb<\/strong><\/h2>\n

    \u0110\u1eb7t c\u00e2u h\u1ecfi trong giao ti\u1ebfp gi\u00fap ch\u00fang ta trao \u0111\u1ed5i th\u00f4ng tin, n\u1ed1i d\u00e0i cu\u1ed9c n\u00f3i chuy\u1ec7n. N\u1ebfu bi\u1ebft c\u00e1ch khai th\u00e1c, b\u1ea1n s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c nh\u1eefng c\u00e2u tr\u1ea3 l\u1eddi c\u1ea7n thi\u1ebft, h\u1eefu \u00edch. \u0110\u1ec3 \u0111\u1eb7t c\u00e2u h\u1ecfi hi\u1ec7u qu\u1ea3 b\u1ea1n c\u1ea7n n\u1eafm r\u00f5 4 nguy\u00ean t\u1eafc d\u01b0\u1edbi \u0111\u00e2y:<\/p>\n

    Kh\u00f4ng \u0111\u1eb7t c\u00e2u h\u1ecfi m\u00e0 kh\u00f4ng c\u00f3 m\u1ee5c \u0111\u00edch r\u00f5 r\u00e0ng<\/strong><\/h3>\n

    K\u1ef9 n\u0103ng \u0111\u1eb7t c\u00e2u h\u1ecfi khi giao ti\u1ebfp cho th\u1ea5y b\u1ea1n quan t\u00e2m t\u1edbi cu\u1ed9c tr\u00f2 chuy\u1ec7n. Nh\u01b0ng \u0111\u1eebng ch\u1ec9 h\u1ecfi \u0111\u1ec3 th\u1ec3 hi\u1ec7n b\u1ea1n \u0111ang l\u1eafng nghe hay\u00a0\u201cl\u1ea5y chuy\u1ec7n l\u00e0m qu\u00e0\u201d<\/i>\u00a0m\u00e0 h\u00e3y thu th\u1eadp th\u00f4ng tin, hi\u1ec3u, l\u00e0m r\u00f5 v\u1ea5n \u0111\u1ec1. B\u1edfi ch\u1eb3ng ai mu\u1ed1n b\u1ecb gi\u00e1n \u0111o\u1ea1n v\u00ec nh\u1eefng c\u00e2u h\u1ecfi ngu ng\u1ed1c, v\u00f4 \u00edch.<\/p>\n

    \"ky-nang-dat-cau-hoi-trong-giao-tiep-3\"
    T\u1ea5t c\u1ea3 c\u00e2u h\u1ecfi \u0111\u1eb7t ra n\u00ean d\u1ef1a tr\u00ean m\u1ee5c \u0111\u00edch c\u1ee5 th\u1ec3<\/i><\/figcaption><\/figure>\n

    Ch\u00ednh vi\u1ec7c h\u1ecfi b\u00e2ng qu\u01a1 kh\u00f4ng ch\u1ec9 \u0111\u00edch khi\u1ebfn \u0111\u1ed1i ph\u01b0\u01a1ng c\u1ea3m th\u1ea5y kh\u00f3 ch\u1ecbu. \u0110i\u1ec1u n\u00e0y khi\u1ebfn qu\u00e1 tr\u00ecnh giao ti\u1ebfp k\u1ebft th\u00fac s\u1edbm m\u00e0 kh\u00f4ng mang l\u1ea1i b\u1ea5t c\u1ee9 gi\u00e1 tr\u1ecb n\u00e0o.<\/p>\n

    \u0110\u1eb7t c\u00e2u h\u1ecfi d\u1ef1a tr\u00ean m\u1ed1i quan h\u1ec7 v\u1edbi \u0111\u1ed1i ph\u01b0\u01a1ng<\/strong><\/h3>\n

    T\u00f9y thu\u1ed9c m\u1ed1i quan h\u1ec7 v\u1edbi \u0111\u1ed1i ph\u01b0\u01a1ng ch\u00fang ta m\u1edbi n\u00ean \u0111\u01b0a ra c\u00e2u h\u1ecfi ph\u00f9 h\u1ee3p. C\u0103n c\u1ee9 v\u00e0o \u0111\u00f3 b\u1ea1n c\u0169ng bi\u1ebft c\u00e1ch\u00a0s\u1eed d\u1ee5ng \u0111\u1ea1i t\u1eeb nh\u00e2n x\u01b0ng chu\u1ea9n<\/i>, tr\u00e1nh g\u00e2y hi\u1ec3u nh\u1ea7m. Trong cu\u1ed9c s\u1ed1ng s\u1ebd t\u1ed3n t\u1ea1i 3 ki\u1ec3u quan h\u1ec7 v\u1edbi ng\u01b0\u1eddi nghe, g\u1ed3m:<\/p>\n

    \"ky-nang-dat-cau-hoi-trong-giao-tiep-4\"
    T\u00f9y t\u1eebng \u0111\u1ed1i t\u01b0\u1ee3ng giao ti\u1ebfp ch\u00fang ta n\u00ean h\u1ecfi v\u1edbi th\u00e1i \u0111\u1ed9 ph\u00f9 h\u1ee3p<\/i><\/figcaption><\/figure>\n

    Quan h\u1ec7 c\u1ea5p tr\u00ean:<\/strong>\u00a0B\u1ed1 m\u1eb9 \u0111\u1eb7t c\u00e2u h\u1ecfi cho con ch\u00e1u, gi\u00e1o vi\u00ean h\u1ecfi h\u1ecdc sinh, s\u1ebfp h\u1ecfi nh\u00e2n vi\u00ean.<\/p>\n

    Quan h\u1ec7 \u0111\u1ed3ng c\u1ea5p:<\/strong>\u00a0B\u1ea1n b\u00e8, \u0111\u1ed3ng nghi\u1ec7p \u0111\u1eb7t c\u00e2u h\u1ecfi cho nhau.<\/p>\n

    Quan h\u1ec7 c\u1ea5p d\u01b0\u1edbi:<\/strong>\u00a0Con ch\u00e1u h\u1ecfi b\u1ed1 m\u1eb9 \u00f4ng b\u00e0, nh\u00e2n vi\u00ean h\u1ecfi l\u00e3nh \u0111\u1ea1o.<\/p>\n

    V\u1edbi m\u1ed7i ki\u1ec3u quan h\u1ec7, ch\u00fang ta n\u00ean \u0111\u1eb7t c\u00e2u h\u1ecfi v\u1edbi th\u00e1i \u0111\u1ed9 ph\u00f9 h\u1ee3p. Ch\u1eb3ng h\u1ea1n n\u00f3i chuy\u1ec7n c\u00f9ng \u0111\u1ed1i t\u00e1c, kh\u00e1ch h\u00e0ng b\u1ea1n c\u1ea7n th\u1ec3 hi\u1ec7n s\u1ef1 l\u1ecbch thi\u1ec7p, thuy\u1ebft ph\u1ee5c. Trong khi anh em h\u1ecd h\u00e0ng th\u00ec s\u1eed d\u1ee5ng ng\u00f4n t\u1eeb g\u1ea7n g\u0169i, gi\u1ea3n d\u1ecb, giao ti\u1ebfp v\u1edbi c\u1ea5p tr\u00ean n\u00ean l\u1ecbch s\u1ef1, khi\u00eam t\u1ed1n.<\/p>\n

    S\u1eed d\u1ee5ng t\u1eeb h\u1ee3p v\u1edbi ng\u1eef c\u1ea3nh<\/strong><\/h3>\n

    \u0110\u00e2y l\u00e0 \u0111i\u1ec1u r\u1ea5t quan tr\u1ecdng c\u1ee7a\u00a0k\u1ef9 n\u0103ng \u0111\u1eb7t c\u00e2u h\u1ecfi trong giao ti\u1ebfp.\u00a0<\/strong>Th\u00e1i \u0111\u1ed9, ng\u00f4n t\u1eeb, gi\u1ecdng \u0111i\u1ec7u c\u1ee7a b\u1ea1n khi \u0111\u1eb7t c\u00e2u h\u1ecfi c\u00f3 th\u1ec3 l\u00e0m ng\u01b0\u1eddi \u0111\u1ed1i di\u1ec7n tho\u1ea3i m\u00e1i ho\u1eb7c kh\u00f3 ch\u1ecbu. M\u1ed9t c\u00e2u h\u1ecfi t\u1ed1t s\u1ebd s\u1eed d\u1ee5ng t\u1eeb ng\u1eef ph\u00f9 h\u1ee3p v\u1edbi tr\u00ecnh \u0111\u1ed9, kinh nghi\u1ec7m ng\u01b0\u1eddi \u0111\u01b0\u1ee3c h\u1ecfi.<\/p>\n

    \"ky-nang-dat-cau-hoi-trong-giao-tiep-5\"<\/p>\n

    Kh\u00f4ng n\u00ean h\u1ecfi d\u1ed3n d\u1eadp<\/i>\u00a0m\u1ed9t l\u00fac qu\u00e1 nhi\u1ec1u c\u00e2u ho\u1eb7c s\u1eed d\u1ee5ng nh\u1eefng thu\u1eadt ng\u1eef chuy\u00ean m\u00f4n khi\u1ebfn \u0111\u1ed1i ph\u01b0\u01a1ng b\u1ed1i r\u1ed1i. V\u1edbi nh\u1eefng n\u1ed9i dung nh\u1ea1y c\u1ea3m, t\u1ebf nh\u1ecb b\u1ea1n n\u00ean h\u1ecfi tinh t\u1ebf, k\u00edn \u0111\u00e1o, tr\u00e1nh t\u00ecnh tr\u1ea1ng s\u1ed1 s\u00e0ng g\u00e2y n\u00ean c\u00e1i nh\u00ecn ti\u00eau c\u1ef1c.<\/p>\n

    Kh\u00f4ng bao gi\u1edd n\u00f3i nhi\u1ec1u h\u01a1n l\u1eafng nghe<\/strong><\/h3>\n

    Ti\u1ec3u thuy\u1ebft gia ng\u01b0\u1eddi \u0110\u1ee9c \u2013 Johann Wolfgang von Goethe t\u1eebng n\u00f3i r\u1eb1ng: \u201cN\u1ebfu b\u1ea1n mu\u1ed1n hi\u1ec3u t\u01b0 duy c\u1ee7a ai d\u00f3, h\u00e3y l\u1eafng nghe l\u1eddi anh ta n\u00f3i\u201d.\u00a0<\/i>D\u00f9 \u0111\u1eb7t c\u00e2u h\u1ecfi l\u00e0 y\u1ebfu t\u1ed1 ch\u00ednh ph\u00e1t tri\u1ec3n k\u1ef9 n\u0103ng c\u1ee7a b\u1ea1n, nh\u01b0ng l\u1eafng nghe c\u0169ng r\u1ea5t quan tr\u1ecdng.<\/p>\n

    \"ky-nang-dat-cau-hoi-trong-giao-tiep-6\"
    L\u1eafng nghe gi\u00fap ch\u00fang ta kh\u00f4ng b\u1ecf qua th\u00f4ng tin quan tr\u1ecdng c\u1ee7a cu\u1ed9c tr\u00f2 chuy\u1ec7n<\/i><\/figcaption><\/figure>\n

    N\u1ebfu bi\u1ebft l\u1eafng nghe b\u1ea1n s\u1ebd bi\u1ebft \u0111\u01b0\u1ee3c m\u1ee9c \u0111\u1ed9 hi\u1ec7u qu\u1ea3 c\u1ee7a c\u00e2u h\u1ecfi m\u00ecnh v\u1eeba \u0111\u01b0a ra. \u0110\u1ed3ng th\u1eddi ch\u00fang c\u0169ng cung c\u1ea5p th\u00eam th\u00f4ng tin \u0111\u1ec3 \u0111\u1eb7t ra nh\u1eefng b\u0103n kho\u0103n ti\u1ebfp theo.<\/p>\n

    B\u1ea1n \u0111\u1eb7t c\u00e2u h\u1ecfi v\u1edbi m\u1ee5c \u0111\u00edch g\u00ec \u0111i n\u1eefa c\u0169ng c\u1ea7n d\u00e0nh m\u1ed9t kho\u1ea3ng th\u1eddi gian \u0111\u1ec3 ng\u01b0\u1eddi \u0111\u01b0\u1ee3c h\u1ecfi suy ngh\u0129 c\u00e2u tr\u1ea3 l\u1eddi. Quan tr\u1ecdng, vi\u1ec7c l\u1eafng nghe ph\u1ea3n h\u1ed3i s\u1ebd khi\u1ebfn ng\u01b0\u1eddi \u0111\u1ed1i di\u1ec7n c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c t\u00f4n tr\u1ecdng, gi\u00fap h\u1ecd tho\u1ea3i m\u00e1i chia s\u1ebb quan \u0111i\u1ec3m, \u00fd t\u01b0\u1edfng nhi\u1ec1u h\u01a1n.<\/p>\n

    Trong qu\u00e1 tr\u00ecnh l\u1eafng nghe, b\u1ea1n c\u00f3 th\u1ec3\u00a0giao ti\u1ebfp b\u1eb1ng m\u1eaft<\/i>\u00a0hay c\u1eed ch\u1ec9 \u0111\u1ea7u v\u00e0 ghi ch\u00fa l\u1ea1i c\u00e2u tr\u1ea3 l\u1eddi. K\u1ebft h\u1ee3p c\u00f9ng vi\u1ec7c quan s\u00e1t c\u1ee7a ng\u01b0\u1eddi \u0111\u01b0\u1ee3c h\u1ecfi \u0111\u1ec3 bi\u1ebft c\u00e1ch trao \u0111\u1ed5i cho ph\u00f9 h\u1ee3p. Ch\u1eb3ng h\u1ea1n th\u1ea5y \u0111\u1ed1i ph\u01b0\u01a1ng \u1ea5p \u00fang c\u00f3 ngh\u0129a h\u1ecd \u0111ang r\u01a1i v\u00e0o th\u1ebf b\u00ed. L\u00fac n\u00e0y b\u1ea1n \u0111\u1eebng n\u00ean h\u1ecfi d\u1ed3n d\u1eadp m\u00e0 h\u00e3y ch\u1ecdn c\u00e1ch g\u1ee3i \u00fd c\u00e2u tr\u1ea3 l\u1eddi \u0111\u1ec3 \u0111\u1ed1i ph\u01b0\u01a1ng s\u1edbm hi\u1ec3u ra v\u1ea5n \u0111\u1ec1.<\/p>\n

    K\u1ef9 n\u0103ng \u0111\u1eb7t c\u00e2u h\u1ecfi trong giao ti\u1ebfp \u0111\u1ea1t hi\u1ec7u qu\u1ea3 cao<\/strong><\/h2>\n

    M\u1eb7c d\u00f9 h\u1ecfi \u0111\u00e1p l\u00e0 ho\u1ea1t \u0111\u1ed9ng trao \u0111\u1ed5i h\u00e0ng ng\u00e0y, nh\u01b0ng kh\u00f4ng ph\u1ea3i ai c\u0169ng \u0111\u1ea1t hi\u1ec7u qu\u1ea3. B\u1edfi\u00a0k\u1ef9 n\u0103ng \u0111\u1eb7t c\u00e2u h\u1ecfi trong giao ti\u1ebfp<\/strong>\u00a0c\u1ea7n tr\u1ea3i qua qu\u00e1 tr\u00ecnh trau d\u1ed3i, r\u00e8n luy\u1ec7n l\u00e2u d\u00e0i.<\/p>\n

    Mu\u1ed1n c\u00f3 nh\u1eefng c\u00e2u h\u1ecfi th\u00f4ng minh, khai th\u00e1c th\u00f4ng tin mang t\u00ednh chi\u1ec1u s\u00e2u, b\u1ea1n n\u00ean l\u01b0u \u00fd nh\u1eefng b\u00ed k\u00edp d\u01b0\u1edbi \u0111\u00e2y:<\/p>\n

    D\u00f9ng t\u1eeb ng\u1eef, c\u00e2u c\u00f3 \u0111\u1ee7 ch\u1ee7 v\u1ecb<\/strong><\/h3>\n

    M\u1ed9t c\u00e2u h\u1ecfi t\u1ed1t tr\u01b0\u1edbc h\u1ebft ph\u1ea3i \u0111\u1ea7y \u0111\u1ee7 ch\u1ee7 ng\u1eef, v\u1ecb ng\u1eef. C\u00e2u h\u1ecfi c\u1ea7n \u0111\u00fang ng\u1eef ph\u00e1p,\u00a0kh\u00f4ng d\u00f9ng t\u1eeb l\u00f3ng, ph\u01b0\u01a1ng ng\u1eef, thu\u1eadt ng\u1eef chuy\u00ean ng\u00e0nh\u00a0<\/i>kh\u00f3 hi\u1ec3u. B\u1ea1n h\u00e3y th\u1ec3 hi\u1ec7n s\u1ef1 t\u00f4n tr\u1ecdng \u0111\u1ed1i ph\u01b0\u01a1ng b\u1eb1ng c\u00e1ch ch\u00fa \u00fd t\u1edbi nh\u1eefng t\u1eeb ng\u1eef, kh\u00f4ng n\u00ean d\u00f9ng c\u00e2u h\u1ecfi qu\u00e1 ng\u1eafn, thi\u1ebfu ch\u1ee7 – v\u1ecb.<\/p>\n

    \"ky-nang-dat-cau-hoi-trong-giao-tiep-7\"<\/p>\n

    T\u00f9y thu\u1ed9c v\u00e0o m\u1ed1i quan h\u1ec7 c\u1ee7a b\u1ea1n v\u1edbi ng\u01b0\u1eddi nghe \u0111\u1ec3 \u0111\u1eb7t c\u00e2u h\u1ecfi. Nh\u01b0 v\u1eady b\u1ea1n m\u1edbi t\u00ecm \u0111\u00fang c\u00e1c \u0111\u1ea1i t\u1eeb nh\u00e2n x\u01b0ng, c\u00e2u t\u1eeb giao ti\u1ebfp ph\u00f9 h\u1ee3p. V\u00ed d\u1ee5 n\u00f3i chuy\u1ec7n v\u1edbi b\u1ea1n b\u00e8, b\u1ea1n c\u00f3 th\u1ec3 d\u00f9ng t\u1eeb ng\u1eef th\u00e2n m\u1eadt, g\u1ea7n g\u0169i. Nh\u01b0ng v\u1edbi l\u00e3nh \u0111\u1ea1o, \u0111\u1ed1i t\u00e1c t\u1ed1t nh\u1ea5t l\u00e0 d\u00f9ng c\u00e2u \u0111\u1ea7y \u0111\u1ee7 ch\u1ee7 ng\u1eef – v\u1ecb ng\u1eef, t\u1eeb ng\u1eef l\u1ecbch s\u1ef1, khi\u00eam t\u1ed1n.<\/p>\n

    \u0110\u1eb7t c\u00e2u h\u1ecfi \u0111\u01a1n gi\u1ea3n, \u0111\u00fang tr\u1ecdng t\u00e2m<\/strong><\/h3>\n

    H\u1ecfi \u0111\u00fang tr\u1ecdng t\u00e2m l\u00e0\u00a0k\u1ef9 n\u0103ng \u0111\u1eb7t c\u00e2u h\u1ecfi trong giao ti\u1ebfp<\/strong>\u00a0kh\u00f4ng ph\u1ea3i ai c\u0169ng c\u00f3 \u0111\u01b0\u1ee3c. \u0110i\u1ec1u n\u00e0y c\u00f3 t\u00e1c d\u1ee5ng r\u1ea5t l\u1edbn trong cu\u1ed9c s\u1ed1ng, c\u00f4ng vi\u1ec7c c\u0169ng nh\u01b0 \u0111\u00e0m ph\u00e1n kinh doanh. \u0110\u1eb7t c\u00e2u h\u1ecfi sai \u0111\u1ed3ng ngh\u0129a b\u1ea1n kh\u00f4ng thu \u0111\u01b0\u1ee3c nh\u1eefng th\u00f4ng tin c\u00f3 \u00edch.<\/p>\n

    \"ky-nang-dat-cau-hoi-trong-giao-tiep-8\"<\/p>\n

    Mu\u1ed1n \u0111\u1ed1i ph\u01b0\u01a1ng tr\u1ea3 l\u1eddi r\u00f5 r\u00e0ng, b\u1ea1n c\u1ea7n\u00a0d\u00f9ng c\u00e1c c\u00e2u h\u1ecfi ng\u1eafn, \u0111\u01a1n gi\u1ea3n<\/i>. L\u01b0u \u00fd, m\u1ed7i c\u00e2u h\u1ecfi ch\u1ec9 n\u00ean khai th\u00e1c m\u1ed9t th\u00f4ng tin duy nh\u1ea5t. N\u1ebfu b\u1ea1n mu\u1ed1n bi\u1ebft th\u00eam \u0111i\u1ec1u kh\u00e1c, h\u00e3y \u0111\u1eb7t c\u00e2u h\u1ecfi ti\u1ebfp theo.<\/p>\n

    Giao ti\u1ebfp t\u1ef1 tin, l\u1ecbch s\u1ef1<\/strong><\/h3>\n

    Trong h\u1ed9i tho\u1ea1i, th\u1ec3 hi\u1ec7n s\u1ef1 t\u1ef1 tin khi \u0111\u1eb7t c\u00e2u h\u1ecfi gi\u00fap b\u1ea1n d\u1ec5 d\u00e0ng nh\u1eadn \u0111\u01b0\u1ee3c t\u00f4n tr\u1ecdng v\u00e0 s\u1eb5n s\u00e0ng cung c\u1ea5p th\u00f4ng tin c\u1ea7n thi\u1ebft. \u0110i\u1ec1u \u0111\u00f3 c\u0169ng cho th\u1ea5y b\u1ea1n \u0111ang t\u00edch c\u1ef1c v\u00e0 d\u00e0nh m\u1ecdi s\u1ef1 quan t\u00e2m t\u1edbi cu\u1ed9c tr\u00f2 chuy\u1ec7n n\u00e0y.<\/p>\n

    \"ky-nang-dat-cau-hoi-trong-giao-tiep-9\"<\/p>\n

    K\u1ef9 n\u0103ng \u0111\u1eb7t c\u00e2u h\u1ecfi trong giao ti\u1ebfp\u00a0<\/strong>th\u1ec3 hi\u1ec7n \u1edf c\u00e1ch h\u1ecfi kh\u00e9o l\u00e9o, l\u1ecbch s\u1ef1. \u0110\u00e2y l\u00e0 c\u1ea3 m\u1ed9t ngh\u1ec7 thu\u1eadt m\u00e0 \u00edt ng\u01b0\u1eddi \u0111\u1ea1t \u0111\u01b0\u1ee3c. B\u1ea1n \u0111\u1eebng c\u1ed1 v\u1eb7n h\u1ecfi nh\u1eefng v\u1ea5n \u0111\u1ec1 \u0111\u1ed1i ph\u01b0\u01a1ng \u0111\u00e3 n\u00e9 tr\u00e1nh tr\u1ea3 l\u1eddi s\u1ebd khi\u1ebfn h\u1ecd kh\u00f3 ch\u1ecbu. V\u00ec th\u1ebf h\u00e3y suy ngh\u0129 k\u1ef9 v\u1ec1 c\u00e2u h\u1ecfi \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o ng\u01b0\u1eddi nghe tho\u1ea3i m\u00e1i chia s\u1ebb.<\/p>\n

    Kh\u00f4ng l\u00e0m gi\u00e1n \u0111o\u1ea1n ng\u01b0\u1eddi \u0111ang n\u00f3i<\/strong><\/h3>\n

    M\u1ed9t b\u00ed k\u00edp c\u1ee7a nh\u1eefng ng\u01b0\u1eddi giao ti\u1ebfp gi\u1ecfi ch\u00ednh l\u00e0 kh\u00f4ng l\u00e0m gi\u00e1n \u0111o\u1ea1n ng\u01b0\u1eddi \u0111ang n\u00f3i. B\u1edfi nh\u01b0 v\u1eady b\u1ea1n \u0111ang v\u00f4 c\u00f9ng c\u1eaft \u0111\u1ee9t d\u00f2ng suy ngh\u0129 v\u00e0 s\u1ef1 h\u1ee9ng th\u00fa c\u1ee7a h\u1ecd. Sau khi \u0111\u01b0a ra c\u00e2u h\u1ecfi, b\u1ea1n n\u00ean \u0111\u1ec3 \u0111\u1ed1i ph\u01b0\u01a1ng tr\u1ea3 l\u1eddi \u0111\u1ea7y \u0111\u1ee7, tr\u1ecdn v\u1eb9n. Ngay c\u1ea3 khi b\u1ea1n ngh\u0129 m\u00ecnh ch\u01b0a nh\u1eadn \u0111\u01b0\u1ee3c c\u00e2u tr\u1ea3 l\u1eddi nh\u01b0 mong mu\u1ed1n c\u0169ng \u0111\u1eebng c\u1eaft ngang.<\/p>\n

    \"ky-nang-dat-cau-hoi-trong-giao-tiep-10\"
    Chen ngang khi ng\u01b0\u1eddi kh\u00e1c \u0111ang n\u00f3i th\u1ec3 hi\u1ec7n th\u00e1i \u0111\u1ed9 b\u1ea5t l\u1ecbch s\u1ef1<\/i><\/figcaption><\/figure>\n

    N\u1ebfu c\u00f3 \u00e1p l\u1ef1c v\u1ec1 th\u1eddi gian ho\u1eb7c ng\u01b0\u1eddi \u0111\u00f3 l\u1ea1c \u0111\u1ec1, b\u1ea1n n\u00ean d\u00f9ng th\u00e1i \u0111\u1ed9 l\u1ecbch s\u1ef1, kh\u00e9o l\u00e9o \u0111\u1ec3 h\u01b0\u1edbng h\u1ecd tr\u1edf l\u1ea1i \u0111\u00fang ch\u1ee7 \u0111\u1ec1. \u0110i\u1ec1u n\u00e0y cho th\u1ea5y b\u1ea1n t\u00f4n tr\u1ecdng v\u1edbi nh\u1eefng g\u00ec h\u1ecd n\u00f3i.<\/p>\n

    L\u1eafng nghe, ph\u1ea3n h\u1ed3i ch\u00e2n th\u00e0nh<\/strong><\/h3>\n

    D\u00f9 \u0111\u1eb7t c\u00e2u h\u1ecfi v\u1edbi m\u1ee5c \u0111\u00edch g\u00ec, b\u1ea1n c\u0169ng c\u1ea7n h\u1ecdc c\u00e1ch l\u1eafng nghe. Nh\u01b0 nh\u00e0 b\u00e1o Frank Tyger t\u1eebng chia s\u1ebb: \u201cTh\u00ednh gi\u00e1c l\u00e0 m\u1ed9t trong n\u0103m gi\u00e1c quan c\u1ee7a con ng\u01b0\u1eddi. Nh\u01b0ng l\u1eafng nghe l\u1ea1i l\u00e0 m\u1ed9t ngh\u1ec7 thu\u1eadt\u201d.\u00a0<\/i><\/p>\n

    \"ky-nang-dat-cau-hoi-trong-giao-tiep-11\"<\/p>\n

    Sau khi h\u1ecfi, ch\u00fang ta n\u00ean \u0111\u1ec3 \u0111\u1ed1i ph\u01b0\u01a1ng c\u00f3 th\u1eddi gian suy ngh\u0129 c\u00e2u tr\u1ea3 l\u1eddi, kh\u00f4ng n\u00ean h\u1ecfi d\u1ed3n d\u1eadp. B\u1ea1n ph\u1ea3i l\u1eafng nghe \u0111i\u1ec1u h\u1ecd n\u00f3i \u0111\u1ec3 ph\u1ea3n h\u1ed3i ch\u1ee9 \u0111\u1eebng nghe cho xong chuy\u1ec7n. Nh\u01b0 v\u1eady ng\u01b0\u1eddi trong cu\u1ed9c s\u1ebd c\u1ea3m gi\u00e1c \u0111\u01b0\u1ee3c t\u00f4n tr\u1ecdng, s\u1eb5n s\u00e0ng chia s\u1ebb m\u1ed9t c\u00e1ch ch\u00e2n th\u00e0nh.<\/p>\n

    6 d\u1ea1ng c\u00e2u h\u1ecfi n\u00e2ng cao ngh\u1ec7 thu\u1eadt giao ti\u1ebfp hi\u1ec7u qu\u1ea3<\/strong><\/h2>\n

    Mu\u1ed1n r\u00e8n luy\u1ec7n\u00a0k\u1ef9 n\u0103ng \u0111\u1eb7t c\u00e2u h\u1ecfi trong giao ti\u1ebfp<\/strong>\u00a0b\u1ea1n c\u1ea7n hi\u1ec3u b\u1ea3n ch\u1ea5t c\u1ee7a t\u1eebng lo\u1ea1i. T\u00f9y ng\u1eef c\u1ea3nh, giao ti\u1ebfp th\u00f4ng th\u01b0\u1eddng, th\u1ea3o lu\u1eadn, \u0111\u00e0m ph\u00e1n hay tham v\u1ea5n m\u00e0 b\u1ea1n c\u00e2n nh\u1eafc \u0111\u1eb7t c\u00e2u h\u1ecfi ph\u00f9 h\u1ee3p. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 6 d\u1ea1ng c\u00e2u h\u1ecfi ph\u1ed5 bi\u1ebfn b\u1ea1n c\u00f3 th\u1ec3 v\u1eadn d\u1ee5ng linh ho\u1ea1t.<\/p>\n

    C\u00e2u h\u1ecfi \u0111\u00f3ng<\/strong><\/h3>\n

    C\u00e2u h\u1ecfi \u0111\u00f3ng l\u00e0 kh\u00e1 \u0111\u01a1n gi\u1ea3n, ng\u1eafn g\u1ecdn v\u1edbi c\u00e2u tr\u1ea3 l\u1eddi th\u01b0\u1eddng l\u00e0 c\u00f3 ho\u1eb7c kh\u00f4ng. M\u1ed9t v\u00e0i tr\u01b0\u1eddng h\u1ee3p h\u1ee3p \u0111\u1eb7c bi\u1ec7t, b\u1ea1n n\u00ean d\u00f9ng d\u1ea1ng n\u00e0y \u0111\u1ec3\u00a0th\u0103m d\u00f2 th\u00f4ng tin, l\u1ea5y \u00fd ki\u1ebfn bi\u1ec3u quy\u1ebft<\/i>\u00a0ho\u1eb7c k\u1ebft th\u00fac m\u1ed9t cu\u1ed9c tr\u00f2 chuy\u1ec7n.<\/p>\n

    \"ky-nang-dat-cau-hoi-trong-giao-tiep-12\"
    Kh\u00e9o l\u00e9o \u0111\u01b0a ra c\u00e2u h\u1ecfi s\u1ebd khai th\u00e1c \u0111\u01b0\u1ee3c nhi\u1ec1u th\u00f4ng tin<\/i><\/figcaption><\/figure>\n

    N\u1ebfu bi\u1ebft k\u1ef9 n\u0103ng \u0111\u1eb7t c\u00e2u h\u1ecfi \u0111\u00f3ng, b\u1ea1n s\u1ebd nh\u1eadn l\u1ea1i c\u00e2u tr\u1ea3 l\u1eddi v\u1edbi \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin v\u1ec1 s\u1ef1 v\u1eady, s\u1ef1 vi\u1ec7c. Ch\u1eb3ng h\u1ea1n t\u00ean ng\u01b0\u1eddi, \u0111\u1ecba \u0111i\u1ec3m hay m\u1ed1c th\u1eddi gian n\u00e0o \u0111\u00f3. V\u00ed d\u1ee5, n\u1ebfu h\u1ecfi \u201cEm c\u00f3 nh\u00e0 kh\u00f4ng\u201d, b\u1ea1n ch\u1ec9 nh\u1eadn \u0111\u01b0\u1ee3c c\u00e2u tr\u1ea3 l\u1eddi c\u00f3 ho\u1eb7c kh\u00f4ng. Nh\u01b0ng n\u1ebfu h\u1ecfi \u201cb\u1ea1n s\u1ed1ng \u1edf \u0111\u00e2u\u201d, c\u00e2u tr\u1ea3 l\u1eddi s\u1ebd c\u00f3 \u0111\u1ecba ch\u1ec9 c\u1ee5 th\u1ec3.<\/p>\n

    C\u00e2u h\u1ecfi m\u1edf<\/strong><\/h3>\n

    \u0110\u00e2y l\u00e0 d\u1ea1ng c\u00e2u h\u1ecfi nh\u1eb1m khai th\u00e1c th\u00eam th\u00f4ng tin. Ch\u00fang th\u01b0\u1eddng b\u1eaft \u0111\u1ea7u b\u1eb1ng \u201ct\u1ea1i sao\u201d, \u201cc\u00e1i g\u00ec\u201d, \u201cb\u1eb1ng c\u00e1ch n\u00e0o\u201d nh\u1eb1m\u00a0h\u01b0\u1edbng \u0111\u1ebfn ph\u1ea3n h\u1ed3i d\u00e0i, chi ti\u1ebft h\u01a1n<\/i>. \u0110\u1eb7t c\u00e2u h\u1ecfi m\u1edf gi\u00fap ch\u00fang ta thu th\u1eadp nhi\u1ec1u d\u1eef li\u1ec7u, ki\u1ebfn th\u1ee9c, quan \u0111i\u1ec3m v\u00e0 c\u1ea3 c\u1ea3m x\u00fac c\u1ee7a ng\u01b0\u1eddi tr\u1ea3 l\u1eddi.<\/p>\n

    \"ky-nang-dat-cau-hoi-trong-giao-tiep-13\"
    C\u00e2u h\u1ecfi m\u1edf l\u00e0 c\u01a1 h\u1ed9i \u0111\u1ec3 b\u1ea1n nh\u1eadn nhi\u1ec1u chia s\u1ebb ch\u00e2n th\u00e0nh, s\u00e2u s\u1eafc<\/i><\/figcaption><\/figure>\n

    Ngo\u00e0i ra, b\u1ea1n c\u00f3 th\u1ec3 d\u00f9ng c\u00e1c c\u1ee5m t\u1eeb nh\u01b0 \u201ch\u00e3y di\u1ec5n gi\u1ea3i\u201d, \u201cb\u1ea1n h\u00e3y k\u1ec3 v\u1edbi t\u00f4i<\/i>\u201d \u0111\u1ec3 \u0111\u1eb7t c\u00e2u h\u1ecfi. V\u00ed d\u1ee5: B\u1ea1n h\u00e3y k\u1ec3 cho t\u00f4i nghe chuy\u1ec7n g\u00ec \u0111\u00e3 x\u1ea3y ra v\u00e0o t\u1ed1i h\u00f4m tr\u01b0\u1edbc? T\u1ea1i sao b\u1ea1n l\u1ef1a ch\u1ecdn ph\u01b0\u01a1ng \u00e1n nh\u01b0 v\u1eady?<\/p>\n

    C\u00e2u h\u1ecfi h\u00ecnh n\u00f3n<\/strong><\/h3>\n

    C\u00e2u h\u1ecfi h\u00ecnh n\u00f3n b\u1eaft \u0111\u1ea7u b\u1eb1ng nh\u1eefng c\u00e2u h\u1ecfi chung, sau \u0111\u00f3 m\u1edbi \u0111i v\u00e0o tr\u1ecdng t\u00e2m, chi ti\u1ebft theo t\u1eebng c\u1ea5p \u0111\u1ed9. D\u1ea1ng c\u00e2u h\u1ecfi n\u00e0y th\u01b0\u1eddng d\u00f9ng khi ng\u01b0\u1eddi \u0111i\u1ec1u tra mu\u1ed1n khai th\u00e1c th\u00f4ng tin t\u1eeb nh\u00e2n ch\u1ee9ng. Th\u00f4ng qua \u0111\u00e2y ch\u00fang ta d\u1ec5 d\u00e0ng t\u00e1i hi\u1ec7n, x\u00e2y d\u1ef1ng l\u1ea1i t\u00ecnh hu\u1ed1ng v\u00e0 t\u1eadp trung v\u00e0o nh\u1eefng chi ti\u1ebft h\u1eefu \u00edch.<\/p>\n

    \"ky-nang-dat-cau-hoi-trong-giao-tiep-14\"
    C\u00e2u h\u1ecfi h\u00ecnh n\u00f3n b\u1eaft \u0111\u1ea7u t\u1eeb nh\u1eefng th\u00f4ng tin chung nh\u1ea5t<\/i><\/figcaption><\/figure>\n

    V\u00ed d\u1ee5: C\u00f3 bao nhi\u00eau ng\u01b0\u1eddi tham gia v\u00e0o cu\u1ed9c tranh ch\u1ea5p? Nam hay n\u1eef? \u0110\u1ed9 tu\u1ed5i t\u1eeb bao nhi\u00eau? C\u00f3 \u0111i\u1ec3m g\u00ec nh\u1eadn d\u1ea1ng \u0111\u1eb7c bi\u1ec7t\u2026.<\/p>\n

    C\u00e2u h\u1ecfi th\u0103m d\u00f2<\/strong><\/h3>\n

    C\u00e2u h\u1ecfi th\u0103m d\u00f2 \u00e1p d\u1ee5ng ph\u1ed5 bi\u1ebfn v\u00e0o\u00a0k\u1ef9 n\u0103ng \u0111\u1eb7t c\u00e2u h\u1ecfi trong giao ti\u1ebfp<\/strong>. M\u1ee5c \u0111\u00edch nh\u1eb1m t\u00ecm ki\u1ebfm th\u00f4ng tin, nhu c\u1ea7u ng\u01b0\u1eddi nghe \u0111ang mong mu\u1ed1n. D\u1ea1ng c\u00e2u h\u1ecfi n\u00e0y gi\u00fap ng\u01b0\u1eddi h\u1ecfi khai th\u00e1c s\u00e2u h\u01a1n v\u1ec1 v\u1ea5n \u0111\u1ec1 ng\u01b0\u1eddi \u0111\u01b0\u1ee3c h\u1ecfi \u0111ang c\u1ed1 g\u1eafng tr\u00e1nh n\u00e9.<\/p>\n

    \"ky-nang-dat-cau-hoi-trong-giao-tiep-15\"
    C\u00e2u h\u1ecfi th\u0103m d\u00f2 n\u1ebfu \u0111\u01b0a ra kh\u00f4ng kh\u00e9o l\u00e9o c\u00f3 th\u1ec3 khi\u1ebfn \u0111\u1ed1i ph\u01b0\u01a1ng t\u1ed5n th\u01b0\u01a1ng, kh\u00f3 ch\u1ecbu<\/i><\/figcaption><\/figure>\n

    Khi s\u1eed d\u1ee5ng c\u00e2u h\u1ecfi th\u0103m d\u00f2 b\u1ea1n c\u1ea7n h\u1ebft s\u1ee9c kh\u00e9o l\u00e9o,\u00a0tr\u00e1nh h\u1ecfi qu\u00e1 s\u00e2u g\u00e2y t\u1ed5n h\u1ea1i t\u1edbi l\u1ee3i \u00edch<\/i>\u00a0ng\u01b0\u1eddi kh\u00e1c, khi\u1ebfn h\u1ecd kh\u00f3 ch\u1ecbu. \u0110\u1ec3 \u0111\u1eb7t c\u00e2u h\u1ecfi hi\u1ec7u qu\u1ea3, b\u1ea1n c\u00f3 th\u1ec3 tham kh\u1ea3o c\u00f4ng th\u1ee9c 5WH g\u1ed3m: What (c\u00e1i g\u00ec), Where (\u1edf \u0111\u00e2u), When (khi n\u00e0o), Why (t\u1ea1i sao), Who (ai), How (nh\u01b0 th\u1ebf n\u00e0o).<\/p>\n

    C\u00e2u h\u1ecfi d\u1eabn d\u1eaft<\/strong><\/h3>\n

    C\u00e2u h\u1ecfi d\u1eabn d\u1eaft m\u1ee5c \u0111\u00edch h\u01b0\u1edbng ng\u01b0\u1eddi kh\u00e1c tr\u1ea3 l\u1eddi theo mong mu\u1ed1n nh\u01b0ng v\u1eabn \u0111\u1ec3 h\u1ecd c\u00f3 c\u1ea3m gi\u00e1c \u0111\u01b0\u1ee3c quy\u1ec1n ch\u1ecdn. Khi \u0111\u1eb7t c\u00e2u h\u1ecfi n\u00e0y, ng\u01b0\u1eddi h\u1ecfi th\u01b0\u1eddng k\u00e8m c\u00e1c gi\u1ea3 \u0111\u1ecbnh, m\u1ed9t l\u1eddi k\u00eau g\u1ecdi s\u1ef1 ch\u1ea5p thu\u1eadn ho\u1eb7c cho ng\u01b0\u1eddi tr\u1ea3 l\u1eddi ch\u1ecdn gi\u1eefa 2 ph\u01b0\u01a1ng \u00e1n.<\/p>\n

    \"ky-nang-dat-cau-hoi-trong-giao-tiep-16\"
    C\u00e2u h\u1ecfi d\u1eabn d\u1eaft \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng cho nhi\u1ec1u t\u00ecnh hu\u1ed1ng giao ti\u1ebfp trong cu\u1ed9c s\u1ed1ng, h\u1ecdc t\u1eadp, c\u00f4ng vi\u1ec7c<\/i><\/figcaption><\/figure>\n

    V\u00ed d\u1ee5: \u0110\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c s\u1ef1 \u0111\u1ed3ng thu\u1eadn \u00fd ki\u1ebfn nh\u00e2n vi\u00ean A c\u00f3 n\u0103ng l\u1ef1c, b\u1ea1n n\u00ean h\u1ecfi \u201cAnh A r\u1ea5t c\u00f3 n\u0103ng l\u1ef1c gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1, b\u1ea1n c\u0169ng ngh\u0129 th\u1ebf ch\u1ee9\u201d.\u00a0<\/i><\/p>\n

    C\u00e2u h\u1ecfi tu t\u1eeb<\/strong><\/h3>\n

    C\u00e2u h\u1ecfi tu t\u1eeb l\u00e0 m\u1ed9t d\u1ea1ng c\u00e2u kh\u1eb3ng \u0111\u1ecbnh \u0111\u01b0\u1ee3c vi\u1ebft d\u01b0\u1edbi d\u1ea1ng h\u1ecfi \u0111\u00e1p. M\u1eabu c\u00e2u h\u1ecfi n\u00e0y kh\u00e1 \u0111\u1eb7c bi\u1ec7t v\u00ec ch\u00fang ch\u1ee7 y\u1ebfu nh\u1eb1m bi\u1ec3u \u0111\u1ea1t c\u1ea3m x\u00fac, \u00fd ki\u1ebfn c\u1ee7a ng\u01b0\u1eddi n\u00f3i \u0111\u1ec3 ng\u01b0\u1eddi nghe bi\u1ebft. V\u1eady n\u00ean c\u00e2u h\u1ecfi tu t\u1eeb th\u01b0\u1eddng d\u00f9ng trong giao ti\u1ebfp \u0111\u1ec3 kh\u00f4ng kh\u00ed th\u00eam ph\u1ea7n tho\u1ea3i m\u00e1i, c\u1edfi m\u1edf h\u01a1n.<\/p>\n

    \"ky-nang-dat-cau-hoi-trong-giao-tiep-17\"
    S\u1eed d\u1ee5ng c\u00e2u h\u1ecfi tu t\u1eeb gi\u00fap cu\u1ed9c n\u00f3i chuy\u1ec7n th\u00eam ph\u1ea7n tho\u1ea3i m\u00e1i, c\u1edfi m\u1edf h\u01a1n<\/i><\/figcaption><\/figure>\n

    V\u00ed d\u1ee5: \u201cS\u00e1ng ki\u1ebfn n\u00e0y qu\u00e1 s\u1ee9c tuy\u1ec7t v\u1eddi nh\u1ec9\u201d, \u201cB\u1ea1n c\u00f3 mu\u1ed1n th\u1eed nh\u01b0 v\u1eady cho s\u1ea3n ph\u1ea9m c\u1ee7a m\u00ecnh kh\u00f4ng?, \u201cH\u1eb3n s\u1ea3n ph\u1ea9m s\u1ebd r\u1ea5t ph\u00f9 h\u1ee3p v\u1edbi b\u1ed9 trang ph\u1ee5c c\u1ee7a t\u00f4i nh\u1ec9?<\/i>\u201d.<\/p>\n

    Nh\u01b0 v\u1eady, mu\u1ed1n n\u00e2ng cao\u00a0k\u1ef9 n\u0103ng \u0111\u1eb7t c\u00e2u h\u1ecfi trong giao ti\u1ebfp\u00a0<\/strong>kh\u00f4ng kh\u00f3. B\u1ea1n c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng nh\u1eefng b\u00ed k\u00edp tr\u00ean \u0111\u00e2y \u0111\u1ec3 c\u1ea3i thi\u1ec7n kh\u1ea3 n\u0103ng h\u1ecfi \u0111\u00e1p c\u1ee7a m\u00ecnh. Gitiho tin ch\u1eafc khi \u0111\u01b0\u1ee3c r\u00e8n luy\u1ec7n th\u01b0\u1eddng xuy\u00ean, tr\u00ecnh \u0111\u1ed9 h\u1ecfi c\u1ee7a b\u1ea1n s\u1ebd c\u00e0ng th\u00eam xu\u1ea5t s\u1eafc.<\/p>\n","protected":false},"excerpt":{"rendered":"

    K\u1ef9 n\u0103ng \u0111\u1eb7t c\u00e2u h\u1ecfi trong giao ti\u1ebfp l\u00e0 b\u00ed k\u00edp gi\u00fap b\u1ea1n d\u1ec5 d\u00e0ng chinh ph\u1ee5c th\u00e0nh c\u00f4ng trong s\u1ef1 nghi\u1ec7p. B\u1edfi qua \u0111\u00f3 ng\u01b0\u1eddi ta th\u1ea5y \u0111\u01b0\u1ee3c s\u1ef1 tinh t\u1ebf, uy\u00ean th\u00e2m trong con ng\u01b0\u1eddi b\u1ea1n. <\/p>\n

    D\u00f9 b\u1ea1n l\u00e0m vi\u1ec7c trong l\u0129nh v\u1ef1c, ng\u00e0nh ngh\u1ec1 n\u00e0o, ngh\u1ec7 thu\u1eadt \u0111\u1eb7t c\u00e2u h\u1ecfi c\u0169ng v\u00f4 c\u00f9ng quan tr\u1ecdng. H\u1ecfi nhi\u1ec1u kh\u00f4ng b\u1eb1ng h\u1ecfi th\u00f4ng minh. V\u1eady l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 \u0111\u1eb7t c\u00e2u h\u1ecfi hi\u1ec7u qu\u1ea3 trong giao ti\u1ebfp? H\u00e3y c\u00f9ng Gitiho t\u00ecm c\u00e2u tr\u1ea3 l\u1eddi ngay b\u00e0i vi\u1ebft sau. <\/p>\n","protected":false},"author":1,"featured_media":4291,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"cybocfi_hide_featured_image":"yes","footnotes":""},"categories":[21],"tags":[],"class_list":["post-4289","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ky-nang-giao-tiep"],"_links":{"self":[{"href":"https:\/\/edu.dtsoft.vn\/khohoclieu\/wp-json\/wp\/v2\/posts\/4289","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/edu.dtsoft.vn\/khohoclieu\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/edu.dtsoft.vn\/khohoclieu\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/edu.dtsoft.vn\/khohoclieu\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/edu.dtsoft.vn\/khohoclieu\/wp-json\/wp\/v2\/comments?post=4289"}],"version-history":[{"count":3,"href":"https:\/\/edu.dtsoft.vn\/khohoclieu\/wp-json\/wp\/v2\/posts\/4289\/revisions"}],"predecessor-version":[{"id":4293,"href":"https:\/\/edu.dtsoft.vn\/khohoclieu\/wp-json\/wp\/v2\/posts\/4289\/revisions\/4293"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/edu.dtsoft.vn\/khohoclieu\/wp-json\/wp\/v2\/media\/4291"}],"wp:attachment":[{"href":"https:\/\/edu.dtsoft.vn\/khohoclieu\/wp-json\/wp\/v2\/media?parent=4289"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/edu.dtsoft.vn\/khohoclieu\/wp-json\/wp\/v2\/categories?post=4289"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/edu.dtsoft.vn\/khohoclieu\/wp-json\/wp\/v2\/tags?post=4289"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}